Sales Policy
Effective Date: January 6, 2025
At Plymavel, we strive to ensure a smooth and transparent sales process for all our customers. This Sales Policy outlines the terms and conditions governing purchases made through our website or any authorized sales channel. Please read this policy carefully.
1. Pricing and Promotions
1.1 Pricing
All prices are listed in USD and are subject to change without prior notice. We reserve the right to correct pricing errors, including after an order has been placed.
1.2 Promotions and Discounts
Promotional offers, discounts, and coupon codes are valid only during the specified period and cannot be combined unless otherwise stated. Discounts do not apply to shipping fees, taxes, or non-eligible items.
2. Order Placement
2.1 Acceptance of Orders
Orders are subject to acceptance by Plymavel. Once an order is placed, you will receive a confirmation email. If there are issues, such as inventory shortages, we will notify you promptly.
2.2 Payment Terms
We accept major credit cards, PayPal, and other secure payment methods. All payments must be completed at the time of purchase.
3. Shipping and Delivery
3.1 Shipping Methods
We offer standard and expedited shipping options. Delivery times depend on the chosen shipping method and location.
3.2 Delayed or Lost Shipments
While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances. Contact us for assistance if your order is delayed or lost.
4. Changes and Cancellations
4.1 Modifying Orders
You may request changes to your order within 24 hours of placement. After this window, changes are not guaranteed.
4.2 Order Cancellations
Orders can be canceled prior to shipment. Once shipped, the Refund and Returns Policy will apply.
Contact Us
If you have questions about our Sales Policy, please reach out to:
Hotline: (903) 429-0027
Address: Po Box 838, Collinsville, Texas
Email: info@plymavel.com