Payment Policy

Effective Date: January 6, 2025

At Plymavel, we aim to provide a secure and flexible payment process to ensure a seamless shopping experience. This Payment Policy outlines the terms and methods for payment when you shop with us.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)

  • PayPal

  • Bank transfers (for bulk or corporate orders only; please contact us in advance)

  • Digital wallets where applicable

2. Payment Security

All transactions are processed through secure payment gateways that encrypt your payment details. Plymavel does not store sensitive payment information such as credit card numbers on our servers. We prioritize your safety and comply with PCI DSS standards.

3. Payment Issues

3.1 Failed Transactions

If your payment fails, ensure your card details are correct or contact your bank. Alternatively, try another payment method. For unresolved issues, reach out to us at info@plymavel.com.

3.2 Unauthorized Payments

If you suspect unauthorized use of your payment details, contact your bank immediately and inform us to take further steps.

4. Refunds and Chargebacks

Refunds are processed as per our Refund and Returns Policy. Chargebacks initiated without contacting us first may result in investigation and restrictions on future purchases.

5. Currency and Conversion

All prices are listed in USD. Customers using international cards may be subject to currency conversion fees by their banks.

Contact Us

For payment-related queries, please contact us:

    • Hotline: (903) 429-0027

    • Address: Po Box 838, Collinsville, Texas

    • Email: info@plymavel.com